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#PRESIDENT EXECUTIVE ORDERS FULL#

Returns filed with errors can delay processing times (an error-free electronic return is processed within 21 days).

Last fiscal year, the IRS offered this service to more than 11 million taxpayers with an acceptance rate exceeding 58%, saving taxpayers more than 3.6 million hours of hold time.

The Internal Revenue Service (IRS) has expanded customer callbacks to 75% of its toll-free demand.

The Secretary of the Treasury should consider whether such tools and services might include expanded automatic direct deposit refunds based on prior year tax returns, tax credit eligibility tools, and expanded electronic filing options Furthermore, 96% of respondents reported that completion of the application was very easy or somewhat easy.ĭesign and deliver new online tools and services to ease the payment of taxes and provide the option to schedule customer support telephone call-backs.

To date, more than 12,000 customers have completed a survey during the limited monthly release with 99% of respondents indicating they were very likely to use the online renewal system in the future. The Department of State gathered customer satisfaction data from customers that piloted the use of Online Passport Renewal.CA expanded Online Passport Renewal technical support to customers to include phone support in addition to email from 8am to 8pm Eastern on Mondays through Fridays.

#PRESIDENT EXECUTIVE ORDERS FULL#

The limited public release will continue until the full public launch expected later in 2023. As of January 2023, the State Department has processed 169,559 online passport renewals. With an initial goal of reaching 25,000 pilot users from a target audience of Federal employees and contractors in Spring 2022, the Bureau of Consular Affairs (CA) has expanded to a limited public release for continued piloting and improvement of the Online Passport Renewal.Design and deliver a new online passport renewal experience that does not require any physical documents to be mailed